There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

If you can't sign into your Microsoft account, use our guided tool below to help you find the correct solution. Use your Microsoft account to sign in to Microsoft services like Windows, Microsoft 365, OneDrive, Skype, Outlook, and Xbox Live.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Sign in to SharePoint. SharePoint is a browser-based app that you connect to through your web browser, like so: Go to office.com, and sign in to your work or school account. In the upper left corner of the window, select the app launcher > SharePoint.

Last updated: November 2024. For issues that are not covered on this page, we have multiple tools to help you automatically diagnose and fix a range of classic Outlook problems. Check out this article: Resolve Outlook for Windows issues with automated troubleshooting tools.

Connect your controller via USB cable. Plug a micro-USB charging cable into the top of the controller and plug the other end into your PC. If you’re using an Xbox Series X|S, Xbox Elite Wireless Controller Series 2, or Xbox Adaptive Controller, connect your controller by using a USB-C cable.

Select your Xbox profile (or select Choose a profile and sign in to your account). Select My profile > Customize profile, and then select your current gamertag. Under Choose your new gamertag, enter the gamertag that you want in the available text box, and then select Check availability.

Find the information you need to build, run, and grow your small business with Microsoft 365. Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

We offer gamertags in the following alphabets/Unicode scripts: English basic, Latin, Latin extended, Latin extended-A, Hangul, Katakana, Hiragana, CJK Symbols (Chinese, Japanese, Korean), Bengali, Devanagari, Cyrillic, Greek, and Thai. These alphabets represent over 200 languages worldwide.

Windows Security is your home to manage the tools that protect your device and your data: Virus & threat protection - Monitor threats to your device, run scans, and get updates to help detect the latest threats. (Some of these options are unavailable if you're running Windows 10 in S mode.)