To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.. To contact us in Outlook.com, you'll need to sign in.

2. Verify your identity. For your protection, Microsoft must verify your identity before you can proceed with resetting your password. Choose how you want to receive a verification code.

Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

If you get an email about unusual activity on your Microsoft account, or if you’re worried that someone else might have used your account, go to the Recent activity page.You’ll see when your Microsoft account was signed in during the last 30 days, along with any device or app-specific info.

To install Authenticator on your iOS device. Scan the QR code. or download and install Authenticator from the Apple app store. Get the app

These steps apply only to Office Professional Plus, Visio Professional, or Project Professional. Step 1: Start an Office app, like Word, Project, or Visio, depending on your purchase.. Step 2: In the Sign in to set up Office window, select I don't want to sign in or create an account (it's a small link at the bottom of the window).. Step 3: Enter your Office product key, without hyphens.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

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