If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

The Microsoft Support and Recovery Assistant can help you automatically diagnose and fix a range of Outlook problems. You will need to download the application to your local computer, sign in with your home, work, or school account and select the issue you want help with.

Your Hotmail or Outlook.com password is the same as your Microsoft Account password. If you can you sign in but are having problems with Outlook.com, check the service status. If the status isn't green, wait until the service is running normally and try again.

You can repair some apps and programs if they're not running correctly. Note that you won't see repair, change, or modify options for all apps and programs. Repair options from the Settings page. Select Start > Settings > Apps > Apps & features. Apps & features in Settings.

Go to the Advanced security options of your Microsoft account dashboard and scroll down to the App passwords section. Create password. Enter this app password where you would enter your normal Microsoft account password in the application.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

You see the following error code and message when you attempt to either open the Guide, turn on your Xbox console, or try to launch a game or app on your Windows device: Something went wrong… 0x80070490. This may mean that your Xbox or PC encountered an unexpected error.

If you're having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues . Last updated: 2 April 2024.

You get one of the following error messages when trying to redeem a digital code you purchased on your Xbox One or Xbox.com: Redeem a different code. The code you are attempting to redeem is for a currency that does not match your account location.

First steps if your Surface Type Cover or Keyboard doesn't work. To try to resolve these issues, you can begin by following the steps below to get the latest updates, detach the Type cover or keyboard, force a restart, reattach the Type Cover or Keyboard , or confirm connectivity.