Select a different account. You have multiple accounts. Choose the account you want to sign in with. Manage your subscription. Applies ToOutlook.com. You can view or renew your subscriptions at account.microsoft.com. Learn more.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Press the Xbox button on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions. Select the subscription that you want to manage. From here, you can view your plan, expiration date, billing history, subscription status, and change how you pay.

Activate Microsoft 365 or a non-subscription version of Office. When you start an Microsoft 365 app that's not activated, you'll be prompted to sign in to Microsoft 365. Be sure to sign in using the Microsoft account, or work or school account, that you used to buy or subscribe to Microsoft 365.

If you know the email address for your Microsoft account but need to reset your account password, visit: Reset or recover your lost Microsoft account password. You can find a forgotten Microsoft account email address by using the methods in this article.

Step 1: Verify your identity. You can request a password reset directly from your console if you have access to the phone number or alternate email that you previously provided. On the console Sign in screen, type in your email address, and then select the I forgot my password button.

Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup. Redeeming your key is what links your account with Microsoft 365 so you only have to do this once.

Select the product you need help with. We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist. Microsoft 365. Office. Windows. Xbox. Surface devices. Copilot.

Customer service phone numbers. For help, follow the Get help link below. Describe your problem, and we'll provide self-help or connect you to the most appropriate support, which may include chat or request a call — we’ll call you, so you don’t have to wait.