A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit ...

SharePoint is a browser-based app that you connect to through your web browser, like so: Go to office.com, and sign in to your work or school account. In the upper left corner of the window, select the app launcher > All apps > SharePoint.

If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard.

This tool is used to collect info about devices to help troubleshoot problems with DirectX sound and video. A support person might ask for this info, or you might post it in a forum when you ask for help. In Windows, select Start and enter dxdiag into the search box on the taskbar.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Sign in on a remote computer. Many apps allow you to authenticate by entering a code on another device such as a PC. If you want to sign in on a remote computer to install the Authenticator app, follow these steps. Open the Authenticator app, and then select > Add work or school account > Sign in.

Open the Authenticator app, select Add account from the Customize and control icon in the upper-right, select Other account (Google, Facebook, etc.), and then select OR ENTER CODE MANUALLY. Enter an Account name (for example, Amazon) and type the Secret key from Step 1, and then select Finish.

Create a basic presentation in PowerPoint for the web. Upload a PowerPoint presentation created elsewhere. Share and co-author a presentation by using PowerPoint for the web. Get PowerPoint for the web from Office.com.

When you sign up for a Microsoft account or add an email address to your account, we automatically send a request to that email for you to verify that we have the right address. To finish the process, just follow the verification link in the email.