Learn how to access your Hotmail or Outlook.com email account with your Microsoft Account password. Find troubleshooting tips, service status, and contact information for Outlook.com help.

Learn how to earn Microsoft Rewards points by searching with Bing, buying from Microsoft Store, playing games on Xbox, and more. You can redeem your points for gift cards, movies, games, donations, and more.

Learn how to transfer photos and videos from your camera, USB drive, phone, or other device to your PC using a USB cable and the Photos app. For Android devices, you may need to change your phone's USB settings to Transfer Files or Transfer Photos.

Learn how to access your Microsoft personal or work or school account with your email, phone number, or Skype sign-in. Find tips and solutions for common sign-in issues and other Microsoft services.

Learn how to add, remove, or change verification methods for your Microsoft account sign-in. Find out how to use email, phone, authenticator app, or passkey to verify your identity and protect your account.

Learn how to change your Xbox gamertag on the web, your Xbox console, and your Windows device. Find out the rules, fees, and availability of gamertags, and how to check if a gamertag is taken.

Using Teams, SharePoint, and OneDrive. You can store and share files using SharePoint, OneDrive, and Microsoft Teams. SharePoint underpins each of these tools, but each can be used in their own ways to accelerate collaboration and efficiency in different situations.

Learn how to use a USB cable, the Xbox Wireless Adapter for Windows, or Bluetooth to connect your Xbox controller to a Windows PC. Find out how to update your controller firmware, pair with Bluetooth devices, and switch between console and PC.

If you see a "Try another verification method” message, it means the current method isn't working right now. Learn how to fix common causes of verification code problems, or use the troubleshooter to guide you.

如果这是你第一次安装 Microsoft 365，则可能需要先执行一些设置步骤。展开下面的 “了解详细信息”部分。 但是如果是重新安装 Microsoft 365，且已兑换了产品密钥并拥有与 Microsoft 365 相关联的帐户，请转到“登录并安装 Office”的部分。