If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

For Microsoft 365 Family or Personal subscriptions: Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps. On the Microsoft 365 subscription tab, select Manage. From here you can: Renew your subscription with a prepaid code or card. Learn more.

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard.

Select your gamertag, and then select the More actions button (…). Select Xbox settings, and then select Privacy & online safety. Because you’re accessing sensitive info, you might have to enter your password or PIN. Select the gamertag for the account that you want to manage.

如果你有自动续订的订阅，当续订收费失败时，订阅会被锁定。. 如果发生这种情况，你将失去对订阅及其权益的访问权限。. 例如，如果未能支付 Xbox Game Pass Core 订阅的续订费用，你将被锁定，并且在线多人游戏将只适用于免费游戏。.

请按照以下步骤重置你的 Microsoft 帐户密码。. PC 版 Game Pass 计划让你可以在 Windows 10/11 设备上畅玩一组高质量的电脑游戏。. 体验 PC 版 Game Pass 的最佳方式是使用适用于 Windows 的 Xbox 应用，可从 Microsoft Store 或以下位置下载：. 适用于 Windows 的 Xbox 应用.

Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into unnecessary technical support services to supposedly fix device or software problems that don't exist. At best, the scammers are trying to get you to pay them to "fix" a nonexistent problem with your device or software.

兑换礼品卡和充值码以进行 Xbox 购买和延长 Xbox 订阅。. 代码的长度为 25 个字符，包括数字和字母，并且采用横竖 5 个字符的 5x5 格式。. 代码可以是你从 Microsoft 或受信任的零售商处购买的数字卡或物理卡。. 请注意，如果帐户的未结余额或付款选项不再有效 ...

Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web). For more info, see Shop and earn Microsoft Rewards points. Explore the earn page and the points breakdown page.

For a low monthly price, you can enjoy access to more than a hundred great Xbox games—including some games made for Xbox 360 and the original Xbox. Game Pass subscriptions are available for use on Xbox Series X|S, Xbox One, PC, and your mobile device.