For Microsoft 365 Family or Personal subscriptions: Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps. On the Microsoft 365 subscription tab, select Manage. From here you can: Renew your subscription with a prepaid code or card. Learn more.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web). For more info, see Shop and earn Microsoft Rewards points. Explore the earn page and the points breakdown page.

Your shared Friends & Family subscription must be active on August 15, 2023, to be eligible. If you’d like to cancel or change your membership, visit your Microsoft account. We’ll send a personalized code (or more than one code) to your Xbox account on console and the Xbox app on PC.

Xbox subscription cancellations and refunds. Request a refund for digital games. Check your Xbox purchase history. Get help with purchase errors. Pre-order Xbox digital games in the Microsoft Store. Get help with a digital code or gift card.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard.

To switch voice typing languages, you'll need to change the input language you use. Here's how: Select the language switcher in the corner of your taskbar. Press the language switcher in the bottom right of the touch keyboard.

For a low monthly price, you can enjoy access to more than a hundred great Xbox games—including some games made for Xbox 360 and the original Xbox. Game Pass subscriptions are available for use on Xbox Series X|S, Xbox One, PC, and your mobile device.

There are three methods to which you can activate your product: Online via the internet, by telephone using our automated systems, and by a live support advocate. Online: When you begin activation, Windows will try to use your internet connection to activate online.