If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard.

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

Xbox subscription cancellations and refunds. Request a refund for digital games. Check your Xbox purchase history. Get help with purchase errors. Pre-order Xbox digital games in the Microsoft Store. Get help with a digital code or gift card.

Find the information you need to build, run, and grow your small business with Microsoft 365. Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

Game Pass subscriptions are available for use on Xbox Series X|S, Xbox One, PC, and your mobile device. Xbox Game Pass Ultimate works on console, mobile device, and PC, and includes multiplayer gaming. For more info about other Game Pass offers, visit: PC Game Pass FAQ. All about Xbox Game Pass Ultimate.

How to report a concern or contact Bing. Turn search history off or on. Turn search suggestions off or on. Cash donations on Bing. Ethical shopping on Microsoft Bing. FAQ about E-tree on Microsoft Edge and Microsoft Weather. Add Microsoft Start Weather to your blog or site.

If the email address is incorrect for your PayPal account, select Remove account. Select Add a new payment method. Select Credit card or PayPal. Follow the prompts to set up your credit card, debit card, or re-add your PayPal account as a new payment option using the correct billing address.

Learn how to open and navigate File Explorer in Windows. Get answers to common questions about File Explorer.

如何添加 PC 版 Game Pass？. 升级到 Xbox Game Pass Ultimate。. 在加入 Xbox Game Pass Ultimate 时，我们会将你在 Xbox Live Gold 和/或 Xbox Game Pass 上拥有的任何预付时间应用于 Xbox Game Pass Ultimate，最长预付时间为 36 个月。. 有关详细信息，请参阅：.