Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Solution: Contact your Microsoft Exchange account administrator. Ask your Microsoft Exchange account administrator to tell you which proxy server to use to connect to the Microsoft Exchange server. For information about how to configure a connection to a proxy server, see Mac OS Help.

"You can't sign in here with a personal account. Use your work or school account instead." STATUS: FIXED. This issue is fixed in Version 2303 Build 16227.20202 and higher. To check what channels the fix is available in, please see the Update history for Microsoft 365 Apps (listed by date) page.

Earn points toward rewards by doing the stuff you do every day. It's easy and it's free. All you need to do is sign up, and Microsoft Rewards will be included in your Microsoft account: Microsoft Rewards. Once you've signed up, sign in to your Microsoft account to see your current points.

You can easily edit the passwords saved in Microsoft Edge. Important: Changing the password in Microsoft Edge doesn't change the password for the website. You'll need to ensure that the password stored in Microsoft Edge matches the password you've set for the website.

You see the following error code when you try to install a game or an app from the Microsoft Store in the Xbox app: 0x803FB107. This may mean that one or more items in the game or app hasn’t installed yet.

See Use the Office Deployment Tool to install volume licensed editions of Visio and Project. Learn how to resolve errors related to running Office installed by Click-to-Run and Windows Installer (MSI).

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.