Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Stay connected to friends across your social networks while gaming on a Windows device. Link your favorites such as Discord, Reddit, Steam, Twitch, and more.

Codecs allow you to play different formats of audio and video files. Media Player supports a wide variety of codecs. Most are included out of the box; some additional codecs can be installed from the Microsoft Store.

If you can’t sign in because you can’t remember your password or believe it may have been changed, go to:

Microsoft Edge is designed to detect and block known trackers. We let you decide what trackers to block. You can choose from three levels of tracking prevention: Basic, Balanced, and Strict.

First, make sure you have this feature turned on. On your PC: Open the Phone Link, go to Settings > Cross-device copy and paste, and make sure the toggle is On for Allow this app to access and transfer content I copy and paste between my phone and PC. If you tried to copy a large section of text and it didn’t paste on the other device, it’s likely to have exceeded the allowable amount.

When you record game clips and capturing screenshots, you can share those highlights with your closest friends or entire gaming communities

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs.

Here’s how to record game clips and capture screenshots of your best gaming moments.

Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters. Codes can be digital or physical cards that you purchase from Microsoft or a trusted retailer.