Connect to a VPN. When you have a VPN profile, you’re ready to connect. Connect to a VPN quickly from your taskbar: On your taskbar, select the Network, Volume, Battery icon > VPN. From the list of VPN connection names, select the one you want, and then select Connect.

Windows 10. If you can’t connect to an Xbox multiplayer game on Windows 10, go to Settings > Gaming > Xbox Networking. Look for Server connectivity. If the status says Blocked, your PC was unable to establish a Teredo IPsec connection to the Quality of Service (QoS) server.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

If you have access to a VPN, you'll need to have a VPN profile on your PC to get started. After that, use the profile to connect to the VPN. For more info, see Connect to a VPN in Windows. Open VPN settings. Learn how to add or change a virtual private network (VPN) connection in Windows.

Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

Try these things to troubleshoot network connection issues in Windows 11. Make sure Wi-Fi is on. Select Start > Settings > Network & internet, then turn on Wi-Fi. Next, select More options ( >) next to Wi-Fi, then select Show available networks.

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.