Did your email send your verification code to your junk folder? Check your junk email folder for a message from a Microsoft account, and use the code sent to you. Valid verification codes come from an @accountprotection.microsoft.com email address.

If you want to add an email address which you will use for sending or receiving email, read how to change the email address or phone number for your Microsoft account. To increase security on your account, you can request a verification code every time you sign in.

You are getting “You've hit our limit on verification calls” or “You’ve hit our limit on text verification codes” error messages during sign-in. Microsoft may limit repeated authentication attempts that are perform by the same user in a short period of time.

A: The active verification code changes every 30 seconds so that if somebody were to learn what code you used to verify your sign in yesterday, or even a minute ago, they wouldn't be able to use that code to get into your account.

When changing this security info, you’re asked to verify your identity via text, email, your Microsoft Authenticator app, or a verification code from your mobile app. After you've updated all your security info. Updating your security proofs takes 30 days. Note We can’t expedite this process.

If you're prompted to verify your account when you try to send an email message from Outlook.com, it is because we are trying to protect your account. Outlook.com will occasionally prompt you to verify your account, just to make sure you're still you and your account hasn't been compromised by spammers.

Follow these steps to reset your Microsoft account password. Whenever you access, change personal info in, or add new contact info to your Microsoft account, we generate a security code and send it to either an email address or a device number in your account security info. You're then prompted to enter that code to confirm the change.

Enter the email address of the blocked account, then enter the characters you see on your screen and select Next. Enter the code generated by your authenticator app or select Use a different verification option to get a text message. Notes: You don't need a smartphone to receive a security code.

Solution 1: Resend the email. Select Resend email in the message. Sign in to your email account and find the email from “Microsoft account team.” You may need to check your junk mail folder. Follow the instructions provided. Go to one of the following webpages, or go back to your console and try signing in again. account.microsoft.com. Xbox.com.

Troubleshooting. Fix your Outlook email connection by repairing your profile. Outlook for Microsoft 365 Outlook 2021 Outlook 2019 Outlook 2016 More... Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.