If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Enabling virtualization gives you access to a larger library of apps to use and install on your PC. If you upgraded from Windows 10 to Windows 11 on your PC, these steps will help you enable virtualization.

Windows XP and Windows Server 2003. Describes how to obtain the latest version of DirectX to enable games and multimedia applications on your system.

Try closing both the Xbox app and the third-party extension you’re using like the EA, Riot, or Ubisoft apps, and then relaunch the Xbox app. If that’s unsuccessful, try disabling and re-enabling the extension in the Xbox app by selecting your profile picture and going to Settings > Extensions.

Update your Xbox Wireless Controller. Keeping your controller updated with the latest software maximizes your controller's capabilities and compatibility. You can update your controller wirelessly, with a USB connection, or on a PC using the Xbox Accessories app.

Windows 10. This tool is used to collect info about devices to help troubleshoot problems with DirectX sound and video. A support person might ask for this info, or you might post it in a forum when you ask for help. In Windows, select Start and enter dxdiag into the search box on the taskbar.

You need to update the firmware to version 36797 or later, which specifies “Game-Chat mix audio from XBOX is available now over USB.”. Select Update on the Firmware Update window. Wait for the update to complete, then unplug the MixAmp from your PC.

How to enable offline play on your device. If you’re planning on playing offline, you’ll need to prepare your Windows 10/11 device while you have an online connection. It’s important that you do this while you’re online, as once you go offline, you won’t be able to make these changes.

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.