1. Check your speaker output. 2. Run the audio troubleshooter. 3. Verify that all Windows Updates are installed. 4. Check your cables, plugs, jacks, volume, speaker, and headphone connections. 5. Check sound settings. 6. Fix your audio drivers. 7. Set your audio device as the default device. 8. Turn off audio enhancements. 9. Restart Audio Services

Uninstall or remove apps and programs in Windows. There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

You need to update the firmware to version 36797 or later, which specifies “Game-Chat mix audio from XBOX is available now over USB.”. Select Update on the Firmware Update window. Wait for the update to complete, then unplug the MixAmp from your PC.

Update your Xbox Wireless Controller. Keeping your controller updated with the latest software maximizes your controller's capabilities and compatibility. You can update your controller wirelessly, with a USB connection, or on a PC using the Xbox Accessories app.

Open the Xbox Accessories app. Scroll to your Xbox Elite Wireless Controller Series 2 and select Configure. Select a profile to adjust or create a new one. Select the Edit button and in the Mapping tab select the icon or letter for the button or input you’d like to change.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Xbox Controller Bar for Windows. The Controller Bar is a feature on Windows 11 that allows you to quickly access games and apps using any Xbox controller, including standard controllers, the Elite Controller Series 2, and the Xbox Adaptive Controller.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

Find out how to submit a request for a refund for a purchase of digital Xbox content.