Troubleshooting audio and video playback. Most of the time, playback issues in Windows Media Player 9 are caused by one of the following problems: Corrupted media. Corrupted media can cause irregular playback such as missing audio or video, abrupt ending, or skipping. Damaged codecs.

Buffering issues or interruptions in the connection can cause playback errors. Run Windows Media Player troubleshooter: Windows has built-in troubleshooters that can automatically fix common problems. Click the button below to run the Windows Media player troubleshooter. Run the Windows Media Player troubleshooter.

Files that are included in this update package. Fixes a playback issue that occurs after you set the ThreadPriority registry key entry to raise the video or audio thread priority on a Windows Embedded Compact 7-based device.

Symptoms. When you try to play a file with Windows Media Player, you may receive one or more of the following error messages: Invalid File Format. (Error=8004022F) -or- Cannot play back the file. The format is not supported. (Error=80040265) -or- Cannot play back the video stream: no suitable decompressor could be found. (Error=80040255) -or-

Collapse all. Supported video file types. Xbox 360 supports the following video file formats: Windows Media Video (WMV) 7, WMV 8, and WMV 9: Maximum resolution of 1920 x 1080 (1080p) Windows Media Audio Standard or Windows Media Audio Pro audio. Note WMV content may be Windows Media Digital Rights Management (DRM) protected. VC-1:

In some editions of Windows 10, it's included as an optional feature that you can enable. To do that, select the Start button, then select Settings > Apps > Apps & features > Manage optional features > Add a feature > Windows Media Player, and select Install. Enable Windows Media Player. DVD playback isn't included.

In this situation, follow the steps to learn more about the missing codecs. If it turns out that it's not a codec issue, see Troubleshoot audio problems in Windows Media Center for help with audio problems and general playback issues. Here are answers to some common questions about codecs.

Collapse all. Supported video file types. Xbox 360 supports the following video file formats: Windows Media Video (WMV) 7, WMV 8, and WMV 9: Maximum resolution of 1920 x 1080 (1080p) Windows Media Audio Standard or Windows Media Audio Pro audio. Note WMV content may be Windows Media Digital Rights Management (DRM) protected. VC-1:

Cause. This problem occurs because DirectShow Editing Services cannot convert the sound file data to video data. Workaround. To work around this problem, follow these steps: Convert the sound file to one of the following formats by using an audio file conversion tool: .wav. .mp3.

This article lists the multimedia file types that are supported by Windows Media Player 12. (How to determine your version of Windows Media Player).Note: Additional file formats might be supported if you install new codecs in Windows. For more information, see Codecs: frequently asked questions.. Windows Media formats (.asf, .wma, .wmv, .wm)