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Step 1. Download the offline installer from your account portal. To download the offline installer, go to www.office.com. If you're not already signed in with the Microsoft account associated with your copy of Microsoft 365 or Microsoft 365 do that now.

Applies To: Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

See I forgot the account I use with Office. From the Overview page, select Office apps and on that page, find the Microsoft 365 product you want to install and select Install. To install Microsoft 365 in a different language, or to install the 64-bit version, use the dropdown to find more options.

Applies To: Office 2019, Office 2016, Office 2016 for Mac, Office 2013

. Games & apps. Troubleshoot issues with the Xbox app for Windows. If you’re having problems installing or playing a game from the Xbox app on your PC or Windows device, try the following solutions. Solutions. Collapse all. Problems installing a game from the Xbox app. Run the Gaming Services Repair Tool.

If you encounter issues installing games, try suspending your antivirus software temporarily while you attempt to troubleshoot game installation from the Xbox app or the Microsoft Store app on your PC.

Check that your device has the latest Windows updates: Go to Start > Settings > Update & security > Windows Update and see if any relevant updates are available. Open the Microsoft Store. You’ll be prompted to sign in if you haven’t already.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

You can install any PC-compatible versions of Minecraft that you already own with the account that you’re signed in to with the Minecraft Launcher (such as Minecraft, Minecraft: Java Edition, and Minecraft Dungeons). For more info on the Minecraft Launcher for Windows, go to: Minecraft Launcher Troubleshooting FAQ.

Download information. The following files are available for download from the Microsoft Download Center: Download the Microsoft .NET Framework 4.6.2 offline installer package now. For Windows RT 8.1: Download the Microsoft .NET Framework 4.6.2 package now.

Right-click on Start > File Explorer. Select the disc drive where the game was installed to (typically the C: drive), then go to /XboxGames if you let games install to the default folder. Otherwise, the games are located in the custom folder location where you set your games to install.