If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

This article describes an issue when you start a game that uses Microsoft Direct3D 9 in Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2. A hotfix is available to resolve this issue. The hotfix has a prerequisite. Symptoms.

If the steps above don't work, you may need to reinstall Windows. For more info, see Windows 10 recovery options. Describes how to use the System File Checker tool to troubleshoot missing or corrupted system files in Windows 8.1, Windows 8, Windows 7 or Windows Vista.

Error message 1. The file d3dx9_25.dll was not found. Error message 2. The file d3dx9_27.dll was not found. Cause. This issue may occur if the Microsoft DirectX file that is mentioned in the error message is corrupted or is not copied correctly. Resolution. Download and then install the latest version of DirectX.

Info. Questions about a refund email? We’re investigating this issue now. In the meantime, sign in to your account to see your latest refund request status. We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund.

1. Check your speaker output. 2. Run the audio troubleshooter. 3. Verify that all Windows Updates are installed. 4. Check your cables, plugs, jacks, volume, speaker, and headphone connections. 5. Check sound settings. 6. Fix your audio drivers. 7. Set your audio device as the default device. 8. Turn off audio enhancements. 9. Restart Audio Services

Launch the Xbox app forPC. Click your Profile picture. Click on Support. Click on Gaming Services Repair Tool. Click on Start Troubleshooting.

Windows 11 Windows 10 Surface. Updates keep your Surface performing its best. Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware. You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app.

To start a party when cloud gaming from the Xbox app for Windows: Press Windows logo key + G on your keyboard or press the Xbox button on your controller to open Game Bar. Select Widget Menu > Xbox Chat > Start a party. Select Add someone and then choose the friends you want to invite. Things to keep in mind:

Ready to install? Before you begin, make sure your PC or Mac meets the system requirements. If you already redeemed a product key, you're simply reinstalling the apps, or you know you have an assigned license through work or school, you can skip ahead and go to the section sign in to download and install Microsoft 365 or Office.