If you forgot your PIN and need to reset it, you can do so from the Windows sign-in screen. Look below the PIN text box: If you see I forgot my PIN , select it and follow the instructions to reset your PIN.If there are multiple accounts on the device, choose the one you need to reset.

Find operating system info in Windows 8.1 or Windows RT 8.1. To find out which version of Windows your device is running, press the Windows logo key key + R, type winver in the Open box, and then select OK.. If your device is running Windows 8.1 or Windows RT 8.1, here’s how to learn more:

Check the Xbox services, games, and apps for any service outages.

Internet Explorer 11 support ended on June 15, 2022. If any site you visit needs Internet Explorer 11, you can open it with Internet Explorer mode in Microsoft Edge.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Note: Use these steps for Windows programs.If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.

Whether you're at home, work, or out and about, chances are you'll find a Wi-Fi network that you can connect to for internet access. Select the Network, Sound, or Battery icons ( ) on the far right side of the taskbar to open quick settings. The Disconnected icon appears when you’re not connected.

Check the cables (for wired printers). Make sure that the printer's USB cable is properly connected from the printer to your PC. If your USB isn’t recognized, see Automatically diagnose and fix Windows USB problems. Check the wireless connection (for wireless printers).Do one of the following:

Windows devices may get new functionality at different times as Microsoft delivers non-security updates, fixes, improvements, and enhancements via several servicing technologies—including controlled feature rollout (CFR).. Windows will let you know if you need to restart your device to complete an update, and you can choose a time that works best for you to complete that update.