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Manage your Microsoft 365 subscription or Office product
You can manage all of your Microsoft subscriptions in your Microsoft account dashboard. Select each subscription to change when and how you pay, or to see order history & receipts.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Word for the web, OneNote for the web, PowerPoint for the web, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2019 for Mac, Word 2019 for Mac, Outlook 2019 for Mac, PowerPoint 2019 for Mac, OneNote 2019 for Mac, Office 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 admin, Outlook on the web, Word Web App, Microsoft account dashboard, New Outlook for Windows
Fix Bluetooth problems in Windows - Microsoft Support
Before you start. Check these things before you start troubleshooting Bluetooth on your device: Check your product information. If you’re setting up a new device and Bluetooth is missing, check the product specifications to make sure it has Bluetooth capabilities.
Finding your BitLocker recovery key in Windows - Microsoft Support
Where can I find my BitLocker recovery key? BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be, depending on the choice that was made when activating BitLocker:
Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time
Phone Link help & learning
Introducing Microsoft Phone Link Our evolution of the former Your Phone app brings a new name to the user experience. With the new Phone Link on your Windows PC and the new Link to Windows app on your Android device, accessing your mobile apps and content has never been easier!
How to sign in to or out of Outlook.com - Microsoft Support
To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.. To contact us in Outlook.com, you'll need to sign in.
Applies To: Outlook.com
下载并安装或重新安装 Office 2019、Office 2016 或 Office 2013
如果这是你第一次安装 Microsoft 365,则可能需要先执行一些设置步骤。展开下面的 “了解详细信息”部分。 但是如果是重新安装 Microsoft 365,且已兑换了产品密钥并拥有与 Microsoft 365 相关联的帐户,请转到“登录并安装 Office”的部分。
Applies To: Office 2019, Office 2016, Office 2016 for Mac, Office 2013
Download Microsoft Authenticator - Microsoft Support
To install Authenticator on your iOS device. Scan the QR code. or download and install Authenticator from the Apple app store. Get the app
Remove malware from your Windows PC - Microsoft Support
Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.
Applies To: OneDrive (home or personal), OneDrive for Windows
Windows Update Troubleshooter - Microsoft Support
Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.