Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Notes: If you know your password, but just want to change it, go to account.microsoft.com Security tab, and select Change my password. If you know your username and password but they have stopped working, read My username and password have stopped working.

To find downloads on your PC: Select File Explorer from the taskbar, or press the Windows logo key + E.

Using Authenticator as a way to sign in. If you have turned on passwordless, two-step, or multi-factor authentication for your account, use the following steps to sign-in:

Learn how to activate Office pre-installed on new Windows 10 PCs or with a new product key.

If you intend to change your email password, you must do that with your email provider (e.g., Microsoft 365, Gmail, Yahoo, iCloud, Xfinity, or a corp. Exchange server).

Keyboard shortcuts are keys or combinations of keys that offer a faster alternative to performing tasks typically done with a mouse. If you are trying to take a screenshot or screengrab, see How to take and annotate screenshots.. This article includes a list of keyboard shortcuts categorized as:

In the upper left corner of the window, select the app launcher > All apps > SharePoint Tip: If you don't see the SharePoint app under All apps, use the Search box near the top of the window to search for SharePoint.

Check the cables (for wired printers). Make sure that the printer's USB cable is properly connected from the printer to your PC. If your USB isn’t recognized, see Automatically diagnose and fix Windows USB problems. Check the wireless connection (for wireless printers).Do one of the following:

The new Microsoft Edge will delete your browsing history, cookies, and site data, as well as passwords, addresses, and form data when you close all InPrivate windows. You can open an InPrivate window in different ways: Select and hold (right-click) the Microsoft Edge logo in the taskbar and select New InPrivate window.