Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.

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Para obtener soporte técnico en Outlook.com, haga clic aquí o seleccione Ayuda en la barra de menús y escriba la consulta. Si la autoayuda no resuelve el problema, desplácese hacia abajo hasta ¿Necesita más ayuda? y seleccione Sí.. Para ponerte en contacto con nosotros en Outlook.com, tendrás que iniciar sesión.

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如果这是你第一次安装 Microsoft 365，则可能需要先执行一些设置步骤。展开下面的 “了解详细信息”部分。 但是如果是重新安装 Microsoft 365，且已兑换了产品密钥并拥有与 Microsoft 365 相关联的帐户，请转到“登录并安装 Office”的部分。

If you have a subscription through a Microsoft 365 (or Office 365) plan, that's separate from Office 2024 or Office LTSC 2024. For example, if you are already using Microsoft 365 or if your organization deployed Microsoft 365 Apps for enterprise to the users in your organization, you don't need Office 2024 or Office LTSC 2024.

Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).

Note: If you receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). select Allow so the authenticator app can access your camera to take a picture of the QR code in the next step.If you don't allow the camera, you can still set up the authenticator app as described in Manually add an account to the app.

Last updated: October 31th, 2024. The new Outlook for Windows brings you the latest features, Microsoft Copilot-assisted capabilities, and a new modern and simplified design to help you connect, organize, and get things done.

Before you begin. Driver updates for Windows, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update.