Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Enable FPS boost and auto HDR to enhance your gameplay experience for your favorite backward compatible games on your Xbox Series X|S console.

Check the battery: Replace the controller batteries with fresh ones, or make sure that the rechargeable controllers are fully recharged.(Do this even if your controller still has power—low batteries can cause connection and functionality issues.) Power cycle your controller: Press and hold the Xbox button for 5-10 seconds until the controller turns off.

Find out how to play with cloud gaming on devices you already have

Xbox Cloud Gaming (Beta) is now available on smart TVs and streaming devices. Once the app is installed, start the app, sign in with your Microsoft account, connect a compatible controller, and you can stream games on supported devices, no console required.

On the web, see your time played: Sign in at account.xbox.com. Select your gamerpic (top-right), then select Xbox Profile > Achievements.; Select a game, then select Achievements again. You’ll see your minutes played among the stats shown.

O Xbox Support oferece ajuda para perguntas sobre Xbox, Game Pass e cobrança. Obtenha assistência e atendimento ao cliente na comunidade de Xbox Support.

The PC Game Pass plan gives you access to a set of high-quality PC games on Windows. The best way to experience PC Game Pass is in the Xbox app for Windows, available for download from the Microsoft Store or at:

Find out how to customize Xbox Game Bar and enjoy a PC gaming layout that’s uniquely yours.

Check the “Known Issues” section to see if an issue you’re experiencing is currently being tracked. If you’re still having the problem, or you have a new issue to report, make sure to send that feedback to Xbox.