If you’re having sound or audio problems, the following suggestions might help. The tips are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn’t.

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Learn how to sign in or out of your Outlook.com, Hotmail, Live, or MSN email account with Microsoft Support's step-by-step guide.

Use your scanner and download an app from Microsoft Store to scan a document or picture to your PC.

An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

Note: To upgrade to Windows 11, devices should meet the Windows 11 minimum system requirements.Some Windows 10 features aren't available in Windows 11. System requirements to experience some Windows 11 features and apps will exceed the Windows 11 minimum system requirements.Find Windows 11 specs, features, and computer requirements

Note: Recovery drives created and used on machines with the April 9, 2024 security update and the revocation policy applied may be impacted.For more, see KB5025885: How to manage the Windows Boot Manager revocations for Secure Boot changes associated with CVE-2023-24932.

Troubleshoot issues that occur when setting up external monitors. If you are trying to set up an external monitor and it’s not working, press the Windows logo key + P to make sure that the Extend option is selected. If the Extend option is selected, try the following troubleshooting tips.

Where can I find my BitLocker recovery key? BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be, depending on the choice that was made when activating BitLocker:

Before you start. Check these things before you start troubleshooting Bluetooth on your device: Check your product information. If you’re setting up a new device and Bluetooth is missing, check the product specifications to make sure it has Bluetooth capabilities.