After you complete achievements and challenges on your Xbox console, you can claim rewards and raise your gamerscore. To successfully unlock achievements and challenges, make sure that the following are true:

The Headset troubleshooting section on this page covers several troubleshooting methods for correcting headset problems. For more specific details and context about different kinds of headset issues, and which troubleshooting steps are most likely to work, see About certain types of headset issues, below.

Captures that are uploaded to the Xbox network may be deleted after 90 days. Learn more about backing up your game clips or screenshots on console or PC.

With the Xbox Accessories app, you can customize your controller and headset so that they work just the way you want, giving you a better gaming experience.

There are two ways you can connect without using a router:

In addition, if you purchase a Smart Delivery game on your new Xbox Series X|S in the living room and later play from your Xbox One in the bedroom, only the content necessary for the console you’re playing on will be installed.

Get help if you're having problems sending someone a digital Xbox game or subscription as a gift.