Launch the Xbox app on your PC.; Select your profile picture and go to Settings.; Go to About to view your version number.

Controller serial numbers are 14 characters long and don’t include dashes. Your controller serial number may not be recognized if you’ve never connected your controller, or if you connected for the first time within the last 48 hours.; If you have the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower center on the back of the controller.

了解如何在 Windows 10/11 上更改捕获设置。

For example, if a renewal charge fails for your Xbox Game Pass Core subscription, you are locked out, and online multiplayer only works in free-to-play games.

Network contention on your home network - Network-enabled devices can compete on your home network for the same download bandwidth as your console. Try pausing any download activity from other devices on your home network to see if that improves your console’s download speed.

Learn all about games and apps for Xbox and get help with any problems you're having.

In addition, if you purchase a Smart Delivery game on your new Xbox Series X|S in the living room and later play from your Xbox One in the bedroom, only the content necessary for the console you’re playing on will be installed.

Get help if you're having problems sending someone a digital Xbox game or subscription as a gift.

After you complete achievements and challenges on your Xbox console, you can claim rewards and raise your gamerscore. To successfully unlock achievements and challenges, make sure that the following are true:

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