When you create a family group, you can manage privacy and online safety settings for family group members on Xbox One, Xbox Series X|S, the Xbox Family Settings app on mobile devices, and Windows PC.

Get help if you're having problems sending someone a digital Xbox game or subscription as a gift.

Make your Xbox console reflect your personal style by changing its look and feel. Choose a favorite color, update your background with game art or a custom image, or select a different theme.

Note Not all enforcements are eligible for case review. Ineligible enforcements include those with shorter duration periods, content takedowns with no accompanying service suspension, and suspensions that are no longer active.

Network contention on your home network - Network-enabled devices can compete on your home network for the same download bandwidth as your console. Try pausing any download activity from other devices on your home network to see if that improves your console’s download speed.

Find out what to do when you can't download or install a game or an app on your Xbox console.

There are two ways you can connect without using a router:

In addition, if you purchase a Smart Delivery game on your new Xbox Series X|S in the living room and later play from your Xbox One in the bedroom, only the content necessary for the console you’re playing on will be installed.

We’re dedicated to making your gaming experience the best that it can be. With help from the Xbox community, we can investigate issues and unexpected behaviors in games, apps, and on your Windows device or Xbox console.

To register or request a repair for your Xbox Series X|S or Xbox One console, you need to know the serial number. You may also need to know the console ID or device ID.