Left bumper (2) and right bumper (7): These oblong-shaped controls reside on the top of the controller to the left and right of the USB-C charging port.They are used to interact with games, apps, and the Xbox console. They are often used to let you jump between sections of the interface but have varied functionality depending on the game.

A device suspension may include a temporary revoke of privileges on the console (such as communications or multiplayer), whereas a device ban permanently blocks an Xbox console or device from accessing the Xbox network.

Review the warranty terms, check your warranty status, and learn about the protection plans for your Microsoft device or accessory.

Tip: If you encounter a problem on your Windows device, pressing the Windows logo key + F takes a screenshot, then opens the Feedback Hub app and automatically uploads the screenshot to the Feedback tab. Follow the on-screen instructions to detail the problem you've encountered.

完成安装更新后，建议安装所有可用的可选更新。 若要安装可选更新，请转到任务栏中的“搜索”框，键入“查看可选更新”，然后从结果列表中选择它。如果更新在 驱动程序更新中可用，请确保已安装所有 “Surface” 命名驱动程序。. 检查是否有可选更新

When you’re away from your console or your Windows 10/11 device, you can still get ready to play your next Xbox console game. Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are.

了解如何接收从 Microsoft 购买的商品的退款或换货。

检查 Xbox 服务、游戏和应用是否有任何服务中断。

Learn about the tools and features that Xbox provides in our quest to make gaming accessible to players of all abilities.

如果转到“设置”>“系统”>“显示”>“高级显示”，但显示器未显示为通过认证（而是在“hdr 认证”旁边显示“找不到”），则可能是因为显示器未通过 hdr 认证，或者显示器制造商可能尚未发布有关显示器的 hdr 认证信息。要了解显示器是否已通过 hdr 认证，请访问设备制造商的网站。