Note Not all enforcements are eligible for case review. Ineligible enforcements include those with shorter duration periods, content takedowns with no accompanying service suspension, and suspensions that are no longer active.

I found a charge in my purchase history or someone else’s history, but I didn’t authorize the purchase

[パスワードをリセットする] に移動して、メール アドレスを入力します。 セキュリティ コードを受信する方法 (メールまたは電話番号) を選択します。 セキュリティ コードを受信したら、新しいパスワードを選択して 2 回入力するように求められます。

The PC Game Pass plan gives you access to a set of high-quality PC games on Windows. The best way to experience PC Game Pass is in the Xbox app for Windows, available for download from the Microsoft Store or at:

本頁內容主要提供常見錯誤碼及解決方案的清單。 了解如何快速尋找錯誤碼。

Find answers to commonly asked questions about the EA Play with Xbox Game Pass subscription.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Learn more about submitting a case review appeal when you want more info about an enforcement action.

You can control some of your Xbox console’s core behavior with the system settings, such as the device’s language, location, time, and storage.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.