若要在 Outlook.com 中获取支持，请单击此处或选择菜单栏上的帮助，然后输入查询。 如果自助服务无法解决问题，请向下滚动到“仍需要帮助？”，然后选择“是”。 若要在 Outlook.com 中联系我们，需要登录。

Before you begin. Driver updates for Windows, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update.

Use your scanner and download an app from Microsoft Store to scan a document or picture to your PC.

Learn how to sign in or out of your Outlook.com, Hotmail, Live, or MSN email account with Microsoft Support's step-by-step guide.

Find your Windows settings in a snap! Select the Start button, then select Settings .From there, browse the categories or use search to find what you're looking for.

This article applies if you’ve recently made changes to your device hardware and are trying to upgrade to Windows 11. Hardware changes might affect your upgrade eligibility, though you’ll need to take a few steps to see your updated eligibility in Settings.

Para obtener soporte técnico en Outlook.com, haga clic aquí o seleccione Ayuda en la barra de menús y escriba la consulta. Si la autoayuda no resuelve el problema, desplácese hacia abajo hasta ¿Necesita más ayuda? y seleccione Sí.. Para ponerte en contacto con nosotros en Outlook.com, tendrás que iniciar sesión.

Next to the password you want to change, select More actions , and then select Edit.

Hinweise: Ihr Hotmail- oder Outlook.com-Kennwort entspricht dem Kennwort Ihres Microsoft-Kontos. Wenn Sie sich anmelden können, aber Probleme mit Outlook.com haben, überprüfen Sie den Dienststatus.Wenn der Status nicht grün ist, warten Sie, bis der Dienst normal ausgeführt wird, und versuchen Sie es erneut.

2. Verify your identity. For your protection, Microsoft must verify your identity before you can proceed with resetting your password. Choose how you want to receive a verification code.