See how Xbox Cloud Gaming (Beta) works on Windows devices.

Important Because changing your Microsoft account password is slightly different than resetting a forgotten password, this page does not cover the steps to reset your account password.

Get a detailed look at the buttons, triggers, and thumbsticks on the latest revision of the Xbox Wireless Controller.

Check the battery: Replace the controller batteries with fresh ones, or make sure that the rechargeable controllers are fully recharged.(Do this even if your controller still has power—low batteries can cause connection and functionality issues.) Power cycle your controller: Press and hold the Xbox button for 5-10 seconds until the controller turns off.

Get help with remote play gaming problems. For help troubleshooting general issues with the Xbox app on mobile, visit:

Learn how to view your Microsoft account balance online and on your Xbox console.

Xbox Game Pass Ultimate includes all Game Pass benefits, including hundreds of high-quality games on console, PC, and cloud. More games are added all the time, including new games on day one.

When you’re away from your console or your Windows 10/11 device, you can still get ready to play your next Xbox console game. Use Xbox app on mobile or Xbox.com to remotely install games—so your games are ready when you are.

Learn how to find and redeem Digital Direct offers on your Xbox console or Windows PC.

You can view your Xbox purchase history on your Xbox console or the web. Use the steps below to review your info or get help with a charge that you don’t recognize.