Get help if you're having problems sending someone a digital Xbox game or subscription as a gift.

Learn about the tools and features that Xbox provides in our quest to make gaming accessible to players of all abilities.

Captures that are uploaded to the Xbox network may be deleted after 90 days. Learn more about backing up your game clips or screenshots on console or PC.

Make your Xbox console reflect your personal style by changing its look and feel. Choose a favorite color, update your background with game art or a custom image, or select a different theme.

For all other connection issues, skip to the section "Wireless network troubleshooting" below.

Use the Performance widget to easily monitor your PC’s performance while you’re gaming. This lets you know in real time whether your system has enough resources for game-intensive moments or if something might be affecting it.

After you complete achievements and challenges on your Xbox console, you can claim rewards and raise your gamerscore. To successfully unlock achievements and challenges, make sure that the following are true:

Depending on the enforcement action on your account, you can file an appeal by using the case review process. If the option is available, you’ll see the option to do so from your enforcement history.

Warning Resetting your console to its factory defaults erases all accounts, saved games, settings, and home Xbox associations. Anything not uploaded to the Xbox network will be lost. Your console syncs when it’s connected to the Xbox network, but if you've been offline for a while, connect to the network before taking these steps.

In addition, if you purchase a Smart Delivery game on your new Xbox Series X|S in the living room and later play from your Xbox One in the bedroom, only the content necessary for the console you’re playing on will be installed.