Troubleshoot game or app installation problems on your Xbox console
Find out what to do when you can't download or install a game or an app on your Xbox console.
Troubleshoot slow game or app downloads | Xbox Support
Network contention on your home network - Network-enabled devices can compete on your home network for the same download bandwidth as your console. Try pausing any download activity from other devices on your home network to see if that improves your console’s download speed.
Use network transfer to copy games and apps to another Xbox
On the Xbox you want to copy from, press the Xbox button on the controller to open the guide.; Go to Profile & system > Settings > System > Backup & transfer > Network transfer and check the Allow network transfer box.This makes that Xbox visible to other consoles on the same network. Once you’ve allowed transferring from the “host” Xbox, turn on the console onto which you’ll be ...
Personalize your console Home screen and profile | Xbox Support
Make your Xbox console reflect your personal style by changing its look and feel. Choose a favorite color, update your background with game art or a custom image, or select a different theme.
Connect with friends in party chat | Xbox Support
Learn how to start a party with your friends on your Xbox console, or while playing Xbox games on your Windows or mobile device.
If your mobile device won’t connect to your console during setup
If contact us isn't working the way you expect, try the disability answer desk option on this page. Contact us
How to reset your Xbox console to factory defaults
Warning Resetting your console to its factory defaults erases all accounts, saved games, settings, and home Xbox associations. Anything not uploaded to the Xbox network will be lost. Your console syncs when it’s connected to the Xbox network, but if you've been offline for a while, connect to the network before taking these steps.
Back up your game captures | Xbox Support
Captures that are uploaded to the Xbox network may be deleted after 90 days. Learn more about backing up your game clips or screenshots on console or PC.
Problems with Xbox achievements and challenges
After you complete achievements and challenges on your Xbox console, you can claim rewards and raise your gamerscore. To successfully unlock achievements and challenges, make sure that the following are true:
Smart Delivery for Xbox FAQ
In addition, if you purchase a Smart Delivery game on your new Xbox Series X|S in the living room and later play from your Xbox One in the bedroom, only the content necessary for the console you’re playing on will be installed.