Change or reset your PIN - Microsoft Support
If you forgot your PIN and need to reset it, you can do so from the Windows sign-in screen. Look below the PIN text box: If you see I forgot my PIN , select it and follow the instructions to reset your PIN.If there are multiple accounts on the device, choose the one you need to reset.
Unlicensed Product and activation errors in Office
Tip: In Windows 7, you can synchronize your computer clock with an Internet time server to keep the computer clock up to date.To do this, select the date or time in the bottom right-hand corner of your screen, and then select Change date and time settings.Select the Internet Time tab, select Change settings, select Synchronize with an Internet time server, and then select Update now.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Project Online Desktop Client, Publisher for Microsoft 365, Visio Plan 2, Excel 2024, Word 2024, Outlook 2024, PowerPoint 2024, Access 2024, OneNote 2024, Project Professional 2024, Project Standard 2024, Visio Standard 2024, Office 2024, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, InfoPath 2013
My microphone isn't working in Microsoft Teams
Use your phone's audio. If your mic doesn’t work after trying the solutions above and you see one of the messages below, select Call me back to use your phone’s mic.. Enter your phone number and select Call me to receive a call from Teams that will connect you to your meeting. Your audio will come from your phone, but other content sharing will still take place on your desktop.
Applies To: Microsoft Teams
Collaborate on Excel workbooks at the same time with co-authoring
If you selected the Share button, people will receive an email message inviting them to open the file. They can select the link to open the workbook. A web browser will open, and the workbook will open in Excel for the web. If they want to use the Excel desktop app to co-author, they can select Edit in Desktop App.However, they'll need a version of the Excel app that supports co-authoring.
Applies To: Excel for Microsoft 365, Excel for Microsoft 365 for Mac, Excel for the web, Excel 2024, Excel 2024 for Mac, Excel 2021, Excel 2021 for Mac, Excel 2019, Excel 2016, Excel for iPad, Excel for iPhone, Excel for Android tablets, Excel for Android phones, Excel for Windows Phone 10, Excel Mobile
Troubleshooting verification code issues - Microsoft Support
If you don't know, or have forgotten your password, and you don't have access to any of your security info for verification, follow the steps below to recover your account. Tip: It's always worth trying to regain access to your missing security info first.
Applies To: Microsoft account dashboard
Use the Office offline installer - Microsoft Support
If you don't see the new drive, locate the image file you downloaded and double-click it. The new drive should appear in your directory. Note: If you already have a drive labeled (D:) , Microsoft 365 creates a virtual drive with the next available letter, which would be (E:) (as shown in the next step below).
Applies To: Office 2024, Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
Surface won’t turn on or start - Microsoft Support
If your Surface still didn't turn on after charging it and trying the keyboard and tablet shortcuts, you can try to force a shutdown, then restart. Here's how: Press and hold the power button until the logo screen appears (about 20 seconds). See Force a shut down and restart your Surface for more info.
What does “Security info change is still pending” mean?
What you can and can't do during the pending request. When all security info is removed from a Microsoft account, the account is put into a restricted state for 30-days. While we understand this 30-day period might be frustrating, this is done to protect and alert you in case the security info was removed by someone who had unauthorized access to your account.
Save an Outlook message as a .eml file, a PDF file, or as a draft
Outlook can’t save a message directly as a Word document file. You can, however, save the message as an HTML file, then open that file in Word. Saving your email message as an HTML file preserves all formatting, images, and links, as well as includes the header information, which includes the From, To, Cc, and Subject information.
Applies To: Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Outlook on the web, Outlook.com, New Outlook for Windows
Fix issues when you can't sync OneNote - Microsoft Support
If your notebook isn’t syncing automatically after you’ve signed back in, try force-syncing it. On macOS, Control-click the notebook name, and then sync the notebook. On iOS, use your finger to pull down the Notebooks list. A spinning progress indicator will appear near the top of the list while OneNote attempts to re-sync all open notebooks.
Applies To: OneNote for Microsoft 365, OneNote for Microsoft 365 for Mac, OneNote 2024, OneNote 2024 for Mac, OneNote 2021, OneNote 2021 for Mac, OneNote 2016, OneNote for Mac