If you’re having sound or audio problems, the following suggestions might help. The tips are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn’t.

Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.. To contact us in Outlook.com, you'll need to sign in.

若要在 Outlook.com 中获取支持，请单击此处或选择菜单栏上的帮助，然后输入查询。 如果自助服务无法解决问题，请向下滚动到“仍需要帮助？”，然后选择“是”。 若要在 Outlook.com 中联系我们，需要登录。

Before you start. Check these things before you start troubleshooting Bluetooth on your device: Check your product information. If you’re setting up a new device and Bluetooth is missing, check the product specifications to make sure it has Bluetooth capabilities.

The Windows Scan app can help you scan pictures or documents and save them to your PC as JPEG, bitmap, or PNG files. For more info, see Install and use a scanner in Windows.. Get Windows Scan

Before you begin. Driver updates for Windows, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update.

Note: To upgrade to Windows 11, devices should meet the Windows 11 minimum system requirements.Some Windows 10 features aren't available in Windows 11. System requirements to experience some Windows 11 features and apps will exceed the Windows 11 minimum system requirements.Find Windows 11 specs, features, and computer requirements

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Next to the password you want to change, select More actions , and then select Edit.