To register or request a repair for your Xbox Series X|S or Xbox One console, you need to know the serial number. You may also need to know the console ID or device ID.

Note Submitting a request doesn’t guarantee a refund. Most purchases aren’t eligible for a refund after 14 days.

Captures that are uploaded to the Xbox network may be deleted after 90 days. Learn more about backing up your game clips or screenshots on console or PC.

Price changes will go into effect for new members for Xbox Game Pass Ultimate, Xbox Game Pass Core, and PC Game Pass.; Game Pass for Console will no longer be available for new members.; Members who are already subscribed to Game Pass for Console and have automatic payment renewal enabled will be able to continue to enjoy their membership.

When more than one person is signed in to an Xbox at the same time, only one of those people is in control of the console. If you don't see your gamerpic in the upper-left corner of the screen, you're not in control of the console.

Find out what to do when you can't download or install a game or an app on your Xbox console.

These seizures may have a variety of symptoms, including lightheadedness, altered vision, eye or face twitching, jerking or shaking of arms or legs, disorientation, confusion, or momentary loss of awareness.

With the Share my real name option, you can let people on your friends list know your real name and let them share it with their friends, making it easier to discover people whom you already know on Xbox.

Codecs allow you to play different formats of audio and video files. Media Player supports a wide variety of codecs. Most are included out of the box; some additional codecs can be installed from the Microsoft Store.

Wenn Sie derzeit Windows 10 verwenden, bietet PC Health Check eine umfassende Eignungsprüfung für Ihr Gerät, um sicherzustellen, dass es die Mindestsystemanforderungen von Windows 11 erfüllt. Sie erhalten Informationen dazu, warum Ihr Gerät geeignet oder nicht geeignet ist, sowie Informationen dazu, was Sie tun können, wenn Ihr Gerät die Anforderungen nicht erfüllt.