Note: Recovery drives created and used on machines with the April 9, 2024 security update and the revocation policy applied may be impacted.For more, see KB5025885: How to manage the Windows Boot Manager revocations for Secure Boot changes associated with CVE-2023-24932.

Select the Start button, then type control panel in the search box next to the Start button on the taskbar and select Control Panel (Desktop app) from the results. Search Control Panel for Recovery, and select Recovery > Open System Restore > Next . Choose the restore point related to the problematic app, driver, or update, and then select Next ...

Open and run DxDiag.exe. This tool is used to collect info about devices to help troubleshoot problems with DirectX sound and video. A support person might ask for this info, or you might post it in a forum when you ask for help. In Windows, select Start and enter dxdiag into the search box on the taskbar. Select dxdiag from the results. In the ...

To reset the OneDrive desktop sync app in Windows. Press the Windows key and R to open the Run dialog box, enter wsreset.exe, then select OK. A blank Command Prompt window will open, and after about ten seconds the window will close. You can close the Microsoft Store window. If OneDrive is still not syncing, press the Windows key and R again.

Windows 10. In the search box on the taskbar, type device manager, then select Device Manager from the menu. Open Device Manager.

Passkeys are the future of authentication, and for good reason! They're incredibly easy to use and intuitive, eliminating the need for complicated password creation processes and the hassle of remembering them. Plus, they're unique to each website or application, so you don't have to worry about someone using your passkey to access other services.

To create installation media, go to the software download website, where you'll find step-by-step instructions. On that website, you can select a version of Windows and create your own installation media using either a USB flash drive or a DVD. To go directly to one of the versions, select one of these links: Windows 10 (Then select Download now.)

Where can I find my BitLocker recovery key? BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be, depending on the choice that was made when activating BitLocker:

If installation doesn't start automatically, browse the disc to find the program setup file, usually called Setup.exe or Install.exe. Open the file to start installation. Insert the disc into your PC, and then follow the instructions on your screen.

On your Windows, Android, or iOS device: Open the Remote Desktop app (available for free from Microsoft Store, Google Play, and the Mac App Store), and add the name of the PC that you want to connect to (from Step 1). Select the remote PC name that you added, and then wait for the connection to complete. Enable Remote Desktop.