If you received a digital code or card as a gift, you can either purchase another code or card to add to your account balance, or add a new credit card to your account and try making the purchase again.

Descubre cómo enviar una solicitud para obtener el reembolso de una compra de contenido digital de Xbox.

Most audio and video issues experienced during cloud gaming are caused by problems with the network connection. For the best cloud gaming experience, make sure your device and network meet the minimum system requirements.

Get answers to frequently asked questions about the Xbox Avatar Editor.

Find out how to change your capture settings on Windows 10/11 devices.

This means that there was a problem with starting up your Xbox One console.

When you’re away from your console or your Windows 10/11 device, you can still get ready to play your next Xbox console game. Use Xbox app on mobile or Xbox.com to remotely install games—so your games are ready when you are.

Xbox Support ofrece ayuda para preguntas de Xbox, Game Pass y facturación. Obtén asesoramiento y servicio de atención al cliente en la comunidad de Xbox Support.

Find out how to customize Xbox Game Bar and enjoy a PC gaming layout that’s uniquely yours.

You can control some of your Xbox console’s core behavior with the system settings, such as the device’s language, location, time, and storage.