Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Descubre cómo enviar una solicitud para obtener el reembolso de una compra de contenido digital de Xbox.

Note Not all enforcements are eligible for case review. Ineligible enforcements include those with shorter duration periods, content takedowns with no accompanying service suspension, and suspensions that are no longer active.

Find answers to some of your questions about the Xbox enforcement strike system.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

I found a charge in my purchase history or someone else’s history, but I didn’t authorize the purchase

There are two ways you can connect without using a router:

Descubre cómo puedes encontrar el identificador de la consola, el identificador del dispositivo y el número de serie en tu consola Xbox One.

Find out how to customize Xbox Game Bar and enjoy a PC gaming layout that’s uniquely yours.

The Xbox Elite Wireless Controller Series 2 is a performance-class controller designed to meet the needs of competitive gamers. Get to know your controller and how to customize it to your gaming style.