了解如何在移动设备、Windows 设备或 Xbox 主机上兑换 Microsoft/Xbox 礼品卡或其他代码。

Learn how to change your gamerpic, including how to upload a customized image for your profile from your Xbox console.

Controller serial numbers are 14 characters long and don't include dashes. Your controller serial number may not be recognised if you've never connected your controller, or if you connected for the first time within the last 48 hours.; If you have the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower centre on the back of the controller.

Most audio and video issues experienced during cloud gaming are caused by problems with the network connection. For the best cloud gaming experience, make sure your device and network meet the minimum system requirements.

Note Not all enforcements are eligible for case review. Ineligible enforcements include those with shorter duration periods, content takedowns with no accompanying service suspension, and suspensions that are no longer active.

Find answers to some of your questions about the Xbox enforcement strike system.

Find out how to change your Xbox gamertag through a browser, on your Xbox console, or your Windows device.

This means that there was a problem with starting up your Xbox One console.

Manage your Xbox subscription Game Pass Ultimate or a supported free to play game is required for cloud gaming. See what else you can do to get the most out of your subscription.

Xbox Series X|S 또는 Xbox One 콘솔을 등록하거나 수리를 요청하려면 일련 번호를 알아야 합니다. 콘솔 ID 또는 장치 ID도 알아야 할 수 있습니다.