Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

I found a charge in my purchase history or someone else’s history, but I didn’t authorize the purchase

The Xbox app on PC relies on two Microsoft accounts: the Microsoft Store account, and the Xbox profile (your PC gaming account). The Microsoft Store account provides access to owned games, subscription benefits, and other Xbox app purchases made by that account.

The Xbox Elite Wireless Controller Series 2 is a performance-class controller designed to meet the needs of competitive gamers. Get to know your controller and how to customize it to your gaming style.

Open Game Bar to take control of all your favorite gaming activities while playing on your Windows 10/11 device.

你可以使用作为别名列出的任何电子邮件地址或电话号码来登录。为使他人更难以进入你的帐户，请更改你的登录首选项以关闭你不想用来登录帐户的任何别名。

Note To use many of the Xbox features within Game Bar, including Xbox Social features, you must have the Xbox app for Windows installed. To use Xbox Social features, sign in to Game Bar with your Microsoft account. Press the Windows logo key + G to open Game Bar, choose Settings > Accounts, select Sign in, and then follow the steps.

Se você estiver tentando comprar um jogo ou complemento usando o saldo de sua conta Microsoft, talvez não tenha fundos suficientes em sua conta para cobrir o custo total do item.

This may mean that the necessary files to launch the game were not downloaded to your console. This can happen if you click on a game tile that is pinned but not installed, or when the game download is not yet complete.

You can control some of your Xbox console’s core behavior with the system settings, such as the device’s language, location, time, and storage.