Use your scanner and download an app from Microsoft Store to scan a document or picture to your PC.

若要在 Outlook.com 中获取支持，请单击此处或选择菜单栏上的帮助，然后输入查询。 如果自助服务无法解决问题，请向下滚动到“仍需要帮助？”，然后选择“是”。 若要在 Outlook.com 中联系我们，需要登录。

Hinweise: Ihr Hotmail- oder Outlook.com-Kennwort entspricht dem Kennwort Ihres Microsoft-Kontos. Wenn Sie sich anmelden können, aber Probleme mit Outlook.com haben, überprüfen Sie den Dienststatus.Wenn der Status nicht grün ist, warten Sie, bis der Dienst normal ausgeführt wird, und versuchen Sie es erneut.

This article applies if you’ve recently made changes to your device hardware and are trying to upgrade to Windows 11. Hardware changes might affect your upgrade eligibility, though you’ll need to take a few steps to see your updated eligibility in Settings.

Before you begin. Driver updates for Windows, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update.

2. Verify your identity. For your protection, Microsoft must verify your identity before you can proceed with resetting your password. Choose how you want to receive a verification code.

Para obtener soporte técnico en Outlook.com, haga clic aquí o seleccione Ayuda en la barra de menús y escriba la consulta. Si la autoayuda no resuelve el problema, desplácese hacia abajo hasta ¿Necesita más ayuda? y seleccione Sí.. Para ponerte en contacto con nosotros en Outlook.com, tendrás que iniciar sesión.

How to enable TPM. If you need to enable TPM, these settings are managed via the UEFI BIOS (PC firmware) and vary based on your device. You can access these settings by choosing: Settings > Update & Security > Recovery > Restart now. From the next screen, choose Troubleshoot > Advanced options > UEFI Firmware Settings > Restart to make the changes.

如果这是你第一次安装 Microsoft 365，则可能需要先执行一些设置步骤。展开下面的 “了解详细信息”部分。 但是如果是重新安装 Microsoft 365，且已兑换了产品密钥并拥有与 Microsoft 365 相关联的帐户，请转到“登录并安装 Office”的部分。

Windows 10 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode.