Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

If you’re using an external monitor that doesn’t have built-in speakers, make sure that the monitor isn’t already selected as your default output device. if it is, you won’t have any audio. You can check that when you set your default output audio device. Here’s how: Select Start > Settings > System > Sound .

Note: The best and safest way to get driver updates in Windows is always through Windows Update.If you are having problems with Windows Update, you might see if any of the links at Update Windows can help you out first.

Microsoft Rewards points don’t have any cash value. It usually takes about 5,000 points to redeem something worth $5. Learn more about redeeming Microsoft Rewards points. Microsoft Rewards points will expire if there are no earning activities within 18 months.

Surface model. Link. Surface Pro X. Use Windows Update to keep your Surface Pro X drivers and firmware up to date. Select Start > Settings > Update & Security > Windows Update .Commercial customers can learn more about servicing Pro X at Deploying, managing, and servicing Surface Pro X.. Surface Pro (11th Edition)

Learn how to update Windows to ensure your device operates smoothly and securely with the latest features.

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To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.. To contact us in Outlook.com, you'll need to sign in.

Find out how to install Windows 11 on your device, whether you need to use Windows Update, Cloud download, or Local reinstall. Get tips and troubleshooting help from Microsoft Support.

If you are unable to locate the BitLocker recovery key and can't revert any configuration change that might have caused it to be required, you’ll need to reset your device using one of the Windows recovery options. Resetting your device will remove all of your files.