Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Check the Xbox services, games, and apps for any service outages.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

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If you purchase DLC and add-ons for a game that later leaves the catalog, your DLC and add-ons will not be removed. However, to continue playing the DLC and add-ons, you’ll need to purchase a digital copy of the game from the Xbox app for Windows or the Microsoft Store, play from a disc, or obtain another form of entitlement to continue playing the game

On your console, get Xbox Game Pass Ultimate in Store > Subscriptions.Online, go to Xbox Game Pass. Your purchase of Game Pass Ultimate will automatically convert any outstanding time on your subscriptions to Xbox Game Pass or EA Play into time for Xbox Game Pass Ultimate at the current conversion ratio, up to a maximum of 36 months.

Turn on your Xbox Wireless Controller by pressing the Xbox button .; Press and hold the Pair button on your controller for three seconds (the Xbox button will start flashing rapidly).; On your PC, press the Start button , then choose Settings > Devices > Bluetooth & other devices (on Windows 11: Settings > Bluetooth & devices).; Turn on Bluetooth. ...

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There are two ways to open Registry Editor in Windows 10: In the search box on the taskbar, type regedit, then select Registry Editor (Desktop app) from the results.

Note: If you start to play a DVD or VCD in the Player Library, the Player automatically switches to Now Playing mode. The Blu-ray Disc format is not supported in Windows Media Player. To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.