Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web).

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

Note for iPhone: If you are having trouble with your iPhone import, make sure your device is unlocked and you’ve accepted the permissions. Note for Android and other devices: If you’re using an Android phone or other device and import isn’t working, you might need to change your phone’s USB settings from Charging over USB to Transfer Files or Transfer Photos.

重要: 在选择从媒体启动之前，应验证设备是否满足最低系统要求，因为满足后才允许安装 Windows 11，如果你至少具有 TPM 1.2（而不是最低系统要求的 TPM 2.0），它将不会根据处理器的系列和模型验证处理器是否在批准的 CPU 列表上。

Note: Use these steps for Windows programs.If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.

1. Sign in with your Microsoft account. You will be prompted to Sign in with Microsoft account. If you have an existing Microsoft account on your mobile device then you will be asked to confirm your account, then click Continue.. If you don't have an existing Microsoft account on your mobile device then you will be asked to sign into your account or create a new one, then click Continue.

DirectX 9.0c 通过安装 DirectX 9.0c 最终用户运行时适用于 Windows XP 和 Windows Server 2003。. 某些应用程序和游戏需要 DirectX 9。 但是，你的计算机包含更新版本的 DirectX。 如果安装并运行需要 DirectX 9 的应用程序或游戏，你可能会收到错误消息“无法启动此程序，因为计算机中丢失 d3dx9_35.dll。

修复 Windows 中的声音或音频问题; 设置 Microsoft 新式无线耳机; 在 Microsoft Teams 中使用 Microsoft 新式无线耳机; 在 Microsoft Teams 中使用 Microsoft 新式 USB-C 耳机

Note: If you start to play a DVD or VCD in the Player Library, the Player automatically switches to Now Playing mode. The Blu-ray Disc format is not supported in Windows Media Player. To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.