If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience. However, if it appears refunds are being abused, we reserve the right to stop offering refunds except where legally ...

If you’re using an external monitor that doesn’t have built-in speakers, make sure that the monitor isn’t already selected as your default output device. if it is, you won’t have any audio. You can check that when you set your default output audio device. Here’s how: Select Start > Settings > System > Sound .

If these steps don't fix your Bluetooth problem, use Windows Feedback Hub to file a bug. This helps Microsoft determine the root cause of the problem. Include details about what you were doing or specific steps you were taking when the problem occurred. For example, if you started having Bluetooth problems after updating Windows or changing ...

Check the Xbox services, games, and apps for any service outages.

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.. To contact us in Outlook.com, you'll need to sign in.

Find your Surface model and OS build: If you don't know your Surface model or OS build information, look in the Surface app. To open it, select Start , enter surface, and select Surface to open the app. If the app doesn't open, get it from Microsoft Store. Open the Surface app

Before you begin. Driver updates for Windows, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update.

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.. To contact us in Outlook.com, you'll need to sign in.

Windows 10 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode. Switching out of S mode is one-way. If you make the switch, you won't be able to go back to Windows 10 in S mode.

Microsoft Rewards points don’t have any cash value. It usually takes about 5,000 points to redeem something worth $5. Learn more about redeeming Microsoft Rewards points. Microsoft Rewards points will expire if there are no earning activities within 18 months.