If you're moving from a Windows 7 or Windows 8.1 PC to a new Windows device, you'll find that the best way to get apps and games is through Microsoft Store.

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Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

Looking for a long-lost app or program? There are several ways you can find what you need. Select Start , and then scroll through the alphabetical list on the left (if your Start screen is set to show as full screen, select All apps, and then scroll through the list).

Microsoft Edge is the recommended browser by Microsoft. Support for Internet Explorer ended on June 15, 2022. Internet Explorer 11 has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10.

If you think someone might have unauthorized access to your account, we can protect you by signing you out from all of your trusted devices. Within 24 hours, you will be signed out of browsers, apps and anywhere else your account is used to sign in, except an Xbox console.

To use mobile apps on your Windows 11 PC, you need to install the Amazon Appstore. Once it's set up, you'll be able to browse and install mobile apps from a curated catalogue.

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