Select the product you need help with. We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist. Microsoft 365. Office. Windows. Xbox. Surface devices. Copilot.

Open and run DxDiag.exe. This tool is used to collect info about devices to help troubleshoot problems with DirectX sound and video. A support person might ask for this info, or you might post it in a forum when you ask for help. In Windows, select Start and enter dxdiag into the search box on the taskbar. Select dxdiag from the results. In the ...

Windows 10. In the search box on the taskbar, type device manager, then select Device Manager from the menu. Open Device Manager.

To check if Windows 11 is ready for your device, go to Start > Settings > Update & Security > Windows Update and select Check for updates. If the upgrade is available for your device and you want to proceed, download and install it. Note: Downloading and installing Windows 11 will most likely take longer than a typical Windows 10 feature update.

Disk cleanup in Windows. To delete temporary files: In the search box on the taskbar, type disk cleanup, and select Disk Cleanup from the list of results. Select the drive you want to clean up, and then select OK. Under Files to delete, select the file types to get rid of. To get a description of the file type, select it.

There are four ways to open Snipping Tool: Select the Start button, enter snipping tool, then select Snipping Tool from the results. Press Windows logo key + Shift + S for a static image snip. Press Print Screen ( PrtSc ) for a static image snip. Press Windows logo key + Shift + R for a video snip.

To find out which version of Windows your device is running, press the Windows logo key + R, type winver in the Open box, and then select OK. Here’s how to learn more: Select Start > Settings > System > About . Open About settings. Under Device specifications > System type , see if you're running a 32-bit or 64-bit version of Windows.

Windows 11 Windows 10. To adjust power and sleep settings in Windows 11, select Start > Settings > System > Power & battery > Screen and sleep. Screen: Select how long you want your device to wait before turning the screen off when you're not using your device. Sleep: Select how long you want your device to wait before going to sleep when you ...

Here’s how: Check in quick settings: Select the Network, Sound, or Battery icons ( ) on the right side of the taskbar, look for the Bluetooth quick setting, then select Bluetooth to turn it on. You’ll see “Not connected” if your Windows 11 device isn’t connected to any Bluetooth accessories. Check in Settings: Select Start > Settings ...

In order to download a LIP for Internet Explorer, you need to have a matching Windows LIP. For more information, see Download languages for Windows . Internet Explorer 11 is currently available in the following LIP languages. To download the offline installer for Internet Explorer 11, choose your language and system below.