Important: Microsoft accounts, the Windows operating system, and other Microsoft products include passwords to help secure your information.This article provides some options that you can use to reset or recover your password if you forget it. Be aware that, if these options don’t work, Microsoft support can't help you retrieve or circumvent a lost or forgotten password.

Free. A Free badge means an active Microsoft 365 Family or Personal subscription isn't associated with the account you signed in with. Only the free web versions of Word, Excel, and PowerPoint are available to you. To access these apps in your browser, all you need to do is to sign in to Microsoft365.com with your Microsoft account and select the app you need from the app launcher .

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

If you don't want third party sites to store cookies on your PC, you can block cookies. But doing this might prevent some pages from displaying correctly, or you might get a message from a site letting you know that you need to allow cookies to view that site.

Do you want to learn how to navigate Windows using keyboard shortcuts? Whether you need to switch between apps, open the command prompt, or perform any other tasks, you can find a full list of keyboard shortcuts in Windows on this webpage. Discover how to save time and improve your productivity with these handy tips.

Check the Xbox services, games, and apps for any service outages.

Use System restore to make restore points when you install a new app, driver, or Windows update, and when you create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made. To go back to a restore point:

Note: If you can't open an app to check your installation type, try the more common Click-to-Run or MSI uninstall steps first. Create or open an existing file and select File > Account (or it might say Office Account). Under Product information, find the About button and check for the following:

若要在 Outlook.com 中获取支持，请单击此处或选择菜单栏上的帮助，然后输入查询。 如果自助服务无法解决问题，请向下滚动到“仍需要帮助？”，然后选择“是”。 若要在 Outlook.com 中联系我们，需要登录。

If your PC is running slowly, the following suggestions might help speed things up. The tips are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn’t.