Troubleshoot buying issues with Microsoft Store
If you’re having trouble buying something from Microsoft Store, here are some steps to try: Check your credit card is up to date on the Payment options page. Check you don't have any subscription payments overdue on the Services page. Check your account is not temporarily suspended. Check if your Xbox account is suspended.
Applies To:
Microsoft account dashboard
Troubleshoot issues with the Xbox app for Windows
Press the Start button on the taskbar, type settings, and then select Settings.; On Windows 10, select Update & Security.On Windows 11, select Windows Update.; On the Windows Update page, select Check for updates to see if any updates are available for your device.; Once the updates have downloaded, select Install now to start the installation.; Following installation, we recommend that you ...
Recovery options in Windows - Microsoft Support
Use the Startup Repair function. Use installation media to reinstall Windows 10. Use installation media to restore your PC. Use a recovery drive to restore or recover your PC. Community. Learn about the recovery options in Windows. Find out how to reset your PC, go back to a previous version of Windows, or use media to reinstall Windows.
排查Windows 媒体播放器错误 - Microsoft 支持
卸载并重新安装Windows 媒体播放器： 如果上述方法均不起作用，可以尝试在电脑上重新安装Windows 媒体播放器。. 选择“ 开始 > 控制面板 > 程序 ”。. 选择“ 打开或关闭 Windows 功能 ”，取消选中“ 媒体功能 ”，然后单击“ 确定 ”。. Restart your computer. 重新访问 ...
Camera doesn't work in Windows - Microsoft Support
If that doesn't work, or your camera is built in on your device, try this: Select Start , type device manager, then select it from the search results. Find your camera under Cameras, Imaging devices , or Sound, video and game controllers. If you can't find your camera, select the Action menu, then select Scan for hardware changes.
关于在中国使用荣耀、Samsung 和 OPPO 手机设置连接到 Windows 并对其进行故障排除
在 Windows 任务栏上的“搜索”框中，键入“ 手机连接 ”，然后从搜索结果中选择“手机连接”。. 如果你有符合条件的荣耀、三星或 OPPO 设备，则应已在设备上安装“连接至 Windows”。. 接下来，请选择电脑上“手机连接”中的“ 我有受支持的电话 ”，然后单击 ...
从“文件”菜单打开文件 - Microsoft 支持
提示: 如果要绕过“文件”>“打开”并始终使用“打开”对话框，请执行此操作：选择“文件 > 选项 > 保存”，然后选择“打开或保存文件时不显示 Backstage”框检查。然后，关闭所有打开的 Office 应用程序再重新打开。 请注意，此更改仅影响按 Ctrl+O 访问“打开文件”对话框时看到的内容。
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, Project Online Desktop Client, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, Excel 2021, Word 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Excel 2021 for Mac, Word 2021 for Mac, PowerPoint 2021 for Mac, Excel 2019, Word 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Excel 2019 for Mac, Word 2019 for Mac, PowerPoint 2019 for Mac, Excel 2016, Word 2016, PowerPoint 2016, Access 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016
Do you need help locating your computer name? - Microsoft Support
Find your computer name in Windows 10. Open the Control Panel. Click System and Security > System. On the View basic information about your computer page, see the Full computer name under the section Computer name, domain, and workgroup settings.
Applies To:
Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin
向 Microsoft 帐户兑换礼品卡或代码 - Microsoft 支持
如何兑换礼品卡、Xbox 下载代码或令牌. Microsoft 和 Xbox 礼品卡以及下载代码和令牌的工作方式相同：兑换到 Microsoft 帐户后，可以在 Windows 或 Xbox 上将余额用于Microsoft Store 在线商店，并且可以获取最新应用、游戏、电影、电视节目以及 Surface、Xbox 和配件的下载 ...
Applies To:
Microsoft account dashboard
My Computer is now This PC - Microsoft Support
Find it. To get to This PC in Windows 10, open File Explorer from the taskbar and select This PC in the left pane.. Pin it to Start. If you want This PC to show up in your Start menu, open File Explorer, right-click (or press and hold) This PC in the left pane, and then select Pin to Start. Now, there's a This PC tile on the Start menu.