排查Windows 媒体播放器错误 - Microsoft 支持
如果遇到特定文件类型的错误，则可能是编解码器缺失或过时。 若要解决此问题，请执行以下操作： 检查文件属性： 确保电脑上有正确的编解码器来播放媒体文件。 若要检查文件格式和编解码器信息，请右键单击媒体文件，选择“属性”，然后转到“详细信息”选项卡。
Camera doesn't work in Windows - Microsoft Support
When your camera isn't working in Windows 11, it might be missing drivers after a recent update. It's also possible that your antivirus program is blocking the camera, your privacy settings don't allow camera access for some apps, or there's a problem with the app you want to use.
Xbox Support
Xbox Support 为 Xbox、Game Pass 和账单问题提供帮助。在 Xbox Support 社区中获取建议和客户服务。
How do I create macros? - Microsoft Support
Notes: Macro Repeat does not support switching applications.For example, if you open your Web browser while a macro is repeating in a game, the macro stops repeating. Likewise, if you include a command in a macro to switch to a different application, Macro Repeat does not take effect, and the macro runs once only.
向 Microsoft 帐户兑换礼品卡或代码 - Microsoft 支持
如何兑换礼品卡、Xbox 下载代码或令牌. Microsoft 和 Xbox 礼品卡以及下载代码和令牌的工作方式相同：兑换到 Microsoft 帐户后，可以在 Windows 或 Xbox 上将余额用于Microsoft Store 在线商店，并且可以获取最新应用、游戏、电影、电视节目以及 Surface、Xbox 和配件的下载。
Applies To:
Microsoft account dashboard
从“文件”菜单打开文件 - Microsoft 支持
提示: 如果要绕过“文件”>“打开”并始终使用“打开”对话框，请执行此操作：选择“文件 > 选项 > 保存”，然后选择“打开或保存文件时不显示 Backstage”框检查。然后，关闭所有打开的 Office 应用程序再重新打开。 请注意，此更改仅影响按 Ctrl+O 访问“打开文件”对话框时看到的内容。
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, Project Online Desktop Client, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, Excel 2021, Word 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Excel 2021 for Mac, Word 2021 for Mac, PowerPoint 2021 for Mac, Excel 2019, Word 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Excel 2019 for Mac, Word 2019 for Mac, PowerPoint 2019 for Mac, Excel 2016, Word 2016, PowerPoint 2016, Access 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016
Do you need help locating your computer name? - Microsoft Support
Click System and Security > System.. On the View basic information about your computer page, see the Full computer name under the section Computer name, domain, and workgroup settings.
Applies To:
Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin
退还从 Microsoft 购买的物品以进行换货或退款 - Microsoft 支持
了解如何接收从 Microsoft 购买的商品的退款或换货。
Applies To:
Microsoft account dashboard
My Computer is now This PC - Microsoft Support
Find it. To get to This PC in Windows 10, open File Explorer from the taskbar and select This PC in the left pane.. Pin it to Start. If you want This PC to show up in your Start menu, open File Explorer, right-click (or press and hold) This PC in the left pane, and then select Pin to Start. Now, there's a This PC tile on the Start menu.
Windows help and learning
Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.