Canjear una tarjeta regalo o un código en tu cuenta de Microsoft
Cómo canjear una tarjeta regalo, un código de descarga de Xbox o un token. Tanto las tarjetas regalo de Microsoft como las de Xbox y los códigos de descarga y tokens funcionan del mismo modo: una vez canjeados en tu cuenta de Microsoft, puedes gastar el saldo en Microsoft Store en línea, en Windows o Xbox, y puedes obtener descargas de las últimas aplicaciones, juegos, películas ...
Applies To:
Microsoft account dashboard
在电脑或 Mac 上下载并安装或重新安装 Microsoft 365 或 Office 2021 - Microsoft 支持
准备好安装了吗？ 在开始之前，请确保电脑或 Mac 满足 系统要求。. 如果你已兑换产品密钥，只需重新安装应用，或者知道你已通过工作或学校分配了许可证，则可以跳到登录部分 ，下载并安装 Microsoft 365 或 Office。 但是，如果是 首次 安装 Microsoft 365 或 Office，可能需要先执行一些步骤。
Applies To:
Office 2021, Office 2021 for Mac, Office 2019, Office 2019 for Mac, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin, Office.com
付费 Microsoft 365 订阅与免费 Web 应用之间的区别是什么？
Free. 免费锁屏提醒表示活动Microsoft 365 家庭版或个人订阅不与登录帐户相关联。. 只有 Word、Excel 和 PowerPoint 的免费 Web 版本可供使用。 若要在浏览器中访问这些应用，只需使用 Microsoft 帐户登录到 Microsoft365.com，并从应用启动器 选择所需的应用。. 免费试用Word、Excel 和 PowerPoint
共享 OneDrive 文件和文件夹 - Microsoft 支持
OneDrive 上的文件在共享之前是私有的。 请记住，使用编辑权限共享文件夹时，你与之共享的人员可以 将共享文件夹添加到自己的 OneDrive。 这使他们可以将该文件夹与他们自己的文件夹和项目保留在一起、轻松地在文件夹之间移动项目以及更轻松地脱机处理项目。
Applies To:
OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint Server 2016, SharePoint Server 2013 Enterprise, SharePoint in Microsoft 365, Office for business, Microsoft 365 admin, OneDrive (work or school), Office.com, OneDrive (home or personal), SharePoint in Microsoft 365 Small Business
修复 Office 应用程序 - Microsoft 支持
Microsoft 365 专属 Excel Microsoft 365 专属 Word Microsoft 365 专属 Outlook Microsoft 365 专属 PowerPoint Microsoft 365 专属 Access OneNote for Microsoft 365 Microsoft 365 专属 Publisher Visio 计划 2 Excel 2021 Word 2021 Outlook 2021 PowerPoint 2021 Access 2021 Project 专业版 2021 Project Standard 2021 Publisher 2021 Visio Professional 2021 Visio Standard 2021 Office 2021 ...
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, InfoPath 2013, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
Microsoft Family help
Find guidance for all things family at Microsoft. Learn about Family Safety, find resources to support your child at school, and get the latest on keeping your information and devices secure.
Troubleshoot buying issues with Microsoft Store
Can't find or install an app; Can't push an app or game to a device; Fix problems with apps; Can't find Microsoft Store app in Windows; Microsoft Store app doesn't open “Unable to Complete this transaction” error
Applies To:
Microsoft account dashboard
How to investigate a billing charge from Microsoft
Tip: If you believe someone has acquired your payment info, contact your bank or your payment provider to prevent more charges. Tell them your credit card has been stolen or compromised - If you only dispute the charges, there's nothing to prevent the fraudulent charges from happening again.
Applies To:
Microsoft account dashboard
获取有关 Windows 激活错误的帮助 - Microsoft 支持
尚未运行 Windows 11？ 请参阅激活 Windows或激活 Windows 7 或 Windows 8.1。. 尝试“激活疑难解答” 如果运行的是 Windows 11，并且最近更换了重要的硬件（如更换主板）或重新安装了 Windows，则“激活疑难解答”有可能帮助重新激活 Windows。
Xbox 付款错误消息和代码 | Xbox Support
转到“付款和账单”，并选择“支付选项”。 在“付款方式”下面，可以选择“添加新的付款方式”、“查看或编辑信用卡”，或“删除信用卡”。 输入更新的信息，然后选择“保存”。除非看到更多提示，否则已完成操作。 如果这不起作用，请联系你的银行或付款提供商，以验证你的付款信息。